Surface Technology International Ltd (STI) values and respects your privacy. We recognise the need for appropriate protection and management of your personal data that you have directly and voluntarily entrusted us. This statement is one way of sustaining your trust in our company, our products and our services.
Personal data refers to all types of personal information, sensitive personal information and privileged information. Personal information refers to “any information, whether recorded in a material form or not, from which the identity of an individual is apparent or can be reasonably and directly ascertained by the entity holding the information, or when put together with other information would directly and certainly identify an individual”.
- Why we collect your personal data
- What personal data we collect
- How we collect, acquire, or generate your personal data
- Who we share your personal data with
- How we protect your personal data
- Where and how long we keep your personal data
Why we collect your personal data
In general, we will only use your personal information for assisting you with your inquiries, concerns or feedbacks.
What personal data we collect
Generally, we collect from you the following basic personal data:
- Email address
- Company name
Please note that you are responsible for ensuring that all such personal data you submit through the website is accurate, complete and up-to-date.
How we collect, acquire or generate your data
We collect your data when you:
- Complete a Contact Us form
- Subscribe to receive STI news updates via email
- Disclose your personal information through email
Who we share your personal data with
Generally, we are not allowed to share your personal data to third party except in limited circumstances where you authorise STI to disclose your personal data to accredited/affiliated third parties or independent/non-affiliated third parties, whether local or foreign in any of the following circumstances:
- The use or disclosure is reasonably necessary, required or authorized by or under law (such as for criminal investigation, as requested by court of law).
This means we might provide your personal data to the following:
- Our affiliates, subsidiaries, partner companies, organisations, or agencies including their sub-contractors or prospective business partners that act as our service providers and contractors;
- Law enforcement and government agencies;
How we protect your personal data
Where and how long we keep your personal data
STI reserves the right to retain your personal data in our facilities for the period we deem appropriate for its intended purpose and under certain circumstances, such as when your personal data may be necessary to resolve disputes, or if STI is required to do so by law or in the good faith, provided that such action is necessary to comply with a legal obligation and/or protect and defend the rights or property of STI or its affiliates. If STI is required to retain any portion of your personal data for such purposes, it shall use reasonable efforts to limit such data to what is necessary to accomplish the specific purpose.
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Links to third-party websites
STI reserves the right to modify or amend this statement at any time by publishing an updated version here. The current version of the statement will be accessible on this website.
How you can access, correct and update the personal data we have about you?
To exercise your right to access, modify, erase or object to processing of your personal data, you may reach us by emailing us at [email protected].