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Privacy Policy

Introduction

Surface Technology International Ltd (STI) values and respects your privacy. We recognise the need for appropriate protection and management of your personal data that you have directly and voluntarily entrusted us. This statement is one way of sustaining your trust in our company, our products and our services.  

We have developed this Privacy Policy in accordance with relevant data privacy laws. We are committed to ensure that all personal data collected through this website are processed in adherence to the general principles of transparency, legitimate purpose and proportionality.

Personal data refers to all types of personal information, sensitive personal information and privileged information. Personal information refers to “any information, whether recorded in a material form or not, from which the identity of an individual is apparent or can be reasonably and directly ascertained by the entity holding the information, or when put together with other information would directly and certainly identify an individual”.

This Privacy Policy explains:

  • Why we collect your personal data
  • What personal data we collect
  • How we collect, acquire, or generate your personal data
  • Who we share your personal data with
  • How we protect your personal data
  • Where and how long we keep your personal data

By submitting data on this website, you signify that you have read, understood, and consented to the collection and use of your personal data in accordance with this Privacy Policy.

Why we collect your personal data

In general, we will only use your personal information for assisting you with your inquiries, concerns or feedbacks.

What personal data we collect

Generally, we collect from you the following basic personal data:

  • Name
  • Email address
  • Company name
  • Country

Please note that you are responsible for ensuring that all such personal data you submit through the website is accurate, complete and up-to-date.

How we collect, acquire or generate your data

We collect your data when you:

  • Complete a Contact Us form
  • Subscribe to receive STI news updates via email
  • Disclose your personal information through email

Who we share your personal data with   

Generally, we are not allowed to share your personal data to third party except in limited circumstances where you authorise STI to disclose your personal data to accredited/affiliated third parties or independent/non-affiliated third parties, whether local or foreign in any of the following circumstances:

  • As necessary for the proper execution of processes related to the declared purposes in this Privacy Policy.
  • The use or disclosure is reasonably necessary, required or authorized by or under law (such as for criminal investigation, as requested by court of law).

This means we might provide your personal data to the following:

  • Our affiliates, subsidiaries, partner companies, organisations, or agencies including their sub-contractors or prospective business partners that act as our service providers and contractors;
  • Law enforcement and government agencies;

However, these companies may only use such personal data for the purpose(s) disclosed in this Privacy Policy and may not use it for any other purpose.

How we protect your personal data

We take reasonable steps to make sure that your personal data we collect, use or disclose are accurate, complete, and up-to-date. We strictly enforce our Privacy Policy and we have implemented technological, organisational and physical security measures to protect your personal data we hold from loss, misuse, modification, unauthorised or accidental access or disclosure, alteration or destruction.

Where and how long we keep your personal data

STI reserves the right to retain your personal data in our facilities for the period we deem appropriate for its intended purpose and under certain circumstances, such as when your personal data may be necessary to resolve disputes, or if STI is required to do so by law or in the good faith, provided that such action is necessary to comply with a legal obligation and/or protect and defend the rights or property of STI or its affiliates. If STI is required to retain any portion of your personal data for such purposes, it shall use reasonable efforts to limit such data to what is necessary to accomplish the specific purpose.

Cookie Policy

Cookies are used in this website to improve performance and enhance your browsing experience. This website also uses cookies to understand more about you, so we can offer you a more personalized browsing experience.

Cookies are small files that our website puts on your PC to store info about your preferences. Cookies can improve your browsing experience by allowing our website to remember your preferences or letting you avoid signing in each time you visit our website. If you don’t want our website/mobile application to store cookies on your PC, you can block cookies. But blocking cookies might prevent some pages from displaying correctly, or you might get a message from our website letting you know that you need to allow cookies to view our website.

If you do not want to receive a cookie from our website, you have the option of setting your browser to notify you when you receive a cookie, so that you may determine whether to accept it or not. However, please be aware that you will not be able to have full experience on our website once you turned off ‘cookies’ in your browser.

Links to third-party websites

Our websites may contain hyperlinks and details of third party websites. We have no control over, and are not responsible for, the privacy policies and practices of third parties. We therefore advise you to study their privacy policy. Once you leave our website, you should check the applicable privacy policy of the third-party website to determine how they will handle any information they collect from you.

Changes in our Privacy Policy?

STI reserves the right to modify or amend this statement at any time by publishing an updated version here. The current version of the statement will be accessible on this website.

How you can access, correct and update the personal data we have about you?

To exercise your right to access, modify, erase or object to processing of your personal data, you may reach us by emailing us at [email protected].

This Privacy Policy was last amended on 28th May 2020